Please call (315) 314-2246 now if you require immediate service, or if you have a heating, cooling or plumbing emergency.
Before requesting an appointment online: Check your thermostat to be sure it is on, operational, and set to the correct temperature. Check all fuses or breakers by switching breakers off, and then back on. If applicable, see if the pilot light is out. If so, call (315) 314-2246 immediately.
Please note all non-emergency inquiries received after 5:00 p.m. will receive a response the following business day.
NOTE: Premium Comfort Club Members never pay a diagnostic charge. Standard Comfort Club Members pay a $50 diagnostic charge.